Monday, January 5, 2009

Salvo Auto

I can't believe that the cliche is true, but I just saw it.  A clerk who can barely enunciate words is able to multitask.  I went in to return the product that was erroneously recommended (at least I thought that's what the cretin behind the counter grunted at me).  While on the phone, another cretin grunted at me, but I wasn't sure.  He was mumbling into the phone the entire time I stood in front of him as he conducted the transaction.

Don't they train these people in basic customer service?  Is there a manager or just a zoo keeper?  Maybe if the stores paid more than minimum wage or provided an incentive program, employees would make an effort and customers will return.

 I won't go back.  I'll drive several miles out of my way, assuming my car is running after I put the wrong stuff in the wrong place. 

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